Frequently Asked Questions

Find answers to your questions about our products and services here.

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How do I get help?

If you have further questions, please reach out to our support team. We are here to assist you with any issues or concerns. Your satisfaction is our priority.

General
What if I forget my password?

If you forget your password, you can easily reset it by clicking the 'Forgot Password' link on the login page. Follow the instructions sent to your registered email to create a new password. For further assistance, contact support.

General
Can the solution be whitelisted?

Yes. Scribe can be used as part of your existing processes or application architecture to allow secure document processing and validation.

Syntext Scribe
What is Syntext Scribe?

Syntext Scribe is a versatile OCR solution for digitizing and classifying documents. It captures information from various document types and integrates seamlessly into existing systems. This enhances data accessibility and operational efficiency.

Syntext Scribe
What is AP Automate?

AP Automate streamlines the Accounts Payable process from invoice capture to payment. It utilizes OCR technology for accurate data extraction and validation. This ensures efficient matching, approval, and posting of invoices.

Syntext AP Automate

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